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Website Tracking & Data Usage Policy

Understanding how focusneuron.com uses tracking technologies to improve your experience

Tracking Preferences Active

What This Policy Covers

When you visit focusneuron.com, we use small data files and tracking mechanisms to make the site work properly and understand how people interact with our content. This happens through various technical methods that help us deliver a functional, personalized experience.

Some of these tracking elements are essential — without them, you wouldn't be able to log in or access certain features. Others help us analyze usage patterns or remember your preferences between visits.

This document explains what we track, why we track it, and how you can control what information gets collected when you're here.

Types of Tracking We Use

Essential Operations

These keep the website functioning. They handle things like security, user authentication, and session management. You can't disable these because the site wouldn't work properly without them.

Performance Analytics

We track how visitors navigate through our content so we can spot problems and improve the overall experience. This includes page load times, error rates, and which sections people find most useful.

Preference Memory

These remember your choices — things like language settings, display preferences, or which sections you've already visited. They make repeat visits more convenient.

Marketing Insights

These help us understand which promotional content resonates with different audiences. We use this information to show more relevant educational resources to people who might benefit from them.

How Long Do These Last?

Session-based tracking expires when you close your browser. Everything resets when you come back. Persistent tracking stays on your device for anywhere from a few weeks to a couple of years, depending on its purpose.

We regularly review and clear out outdated tracking data. Nothing stays around longer than necessary.

What These Technologies Actually Do

Here's what happens behind the scenes when you're browsing:

  • We verify you're a legitimate visitor and not automated traffic trying to scrape our content
  • Your login session stays active so you don't have to re-authenticate every single page
  • The site remembers if you've dismissed certain notifications or completed specific actions
  • We measure which resources get downloaded most frequently to optimize our server capacity
  • Your progress through multi-page forms gets saved so you don't lose information if you navigate away
  • We track which educational pathways people tend to follow to improve our content structure

Most of this happens automatically in the background. You won't notice it, but you'd definitely notice if it stopped working.

About Essential Tracking

Some data collection can't be disabled because it's fundamental to how the website operates. This includes security verification, load balancing, and basic session management.

If you block these essential elements, you won't be able to access member areas, submit forms, or use interactive features. The site will basically be read-only.

Third-Party Services We Work With

We don't do everything ourselves. Some tracking comes from external services we've integrated:

  • Analytics platforms that process usage data and generate insights about visitor behavior
  • Content delivery networks that speed up page loading by serving files from geographically distributed servers
  • Email service providers that track whether messages get opened and which links get clicked
  • Payment processors that handle transaction security during enrollment
  • Video hosting platforms that track playback statistics for embedded educational content

Each of these services has its own privacy practices. We choose partners who align with Australian privacy standards, but they operate independently once data reaches their systems.

Managing Your Tracking Preferences

You have several options for controlling what gets tracked:

Use the Opt-Out Button

The button at the top of this page will immediately disable all non-essential tracking. We'll save that preference locally so it applies every time you visit. Essential functionality will still work — you just won't be included in analytics or marketing tracking.

Browser-Level Controls

Every major browser lets you manage tracking technologies directly. Here's where to find those settings:

Chrome: Settings → Privacy and security → Cookies and other site data → Choose blocking preferences and manage exceptions
Firefox: Settings → Privacy & Security → Enhanced Tracking Protection → Select strict mode or customize blocking rules
Safari: Preferences → Privacy → Website tracking options → Enable "Prevent cross-site tracking" and manage site-specific permissions
Edge: Settings → Privacy, search, and services → Tracking prevention → Choose strict level and clear browsing data as needed

Private Browsing Mode

All browsers offer some version of private or incognito mode. This prevents most persistent tracking and automatically clears session data when you close the window. It's useful for one-off visits when you don't want anything stored.

Browser Extensions

Various third-party tools can block tracking more aggressively than built-in browser settings. Popular options include Privacy Badger, uBlock Origin, and Ghostery. These work across multiple sites and give you fine-grained control over what loads.

Data Retention and Your Rights

We don't keep tracking data forever. Analytics information typically gets aggregated and anonymized after 90 days. Marketing data stays identifiable for up to 18 months, but only for people who've explicitly engaged with promotional content.

You can request to see what tracking data we've collected about your visits. You can also ask us to delete it entirely, though this might affect your ability to use certain features if you come back later.

If you're in Australia, you have specific rights under the Privacy Act regarding how organizations handle your personal information. That includes data collected through website tracking mechanisms.

Updates to This Policy

We revise this document periodically as our tracking practices evolve or regulations change. The last update was in January 2025. When we make significant changes, we'll notify existing users through email or a prominent site notice.

If you keep using focusneuron.com after policy updates take effect, that indicates acceptance of the new terms. If you disagree with changes, you'll need to stop using the site or adjust your tracking preferences accordingly.

Questions About Our Tracking Practices?

If something in this policy isn't clear, or you have concerns about how we're handling your data, reach out to us directly.

Email: support@focusneuron.com

Address: 400 Hale Rd, Wattle Grove WA 6107, Australia

Phone: +61 3 9380 6737

Last updated: January 2025 | Focus Neuron Pty Ltd

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400 Hale Rd, Wattle Grove WA 6107, Australia
+61 393 806 737
support@focusneuron.com

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